Terms of Payment and Provision of Services

Version dated 26 September 2026.

This document describes how the User pays for the OMNOOS Service and how they receive the service.

1. Plans

1.1. The price for one phrase on the Pro plan equals the cost of its processing multiplied by a coefficient and is rounded up to a whole cent; a typical phrase costs about 6 US cents. The coefficient is the same for all Users. The price of every pass is visible in the personal account.

1.2. The Pro plan applies when the User's balance is greater than zero. If the balance is zero or negative, the Free plan applies.

1.3. The daily counter of the Free plan starts anew every day (Kyiv time).

2. How to Top Up the Balance

2.1. The top-up opens with the Upgrade button (in the account card or at the top of the working screen) — it shows a comparison of the Free and Pro plans, while the Upgrade button under the Pro plan leads to payment.

2.2. The top-up amount is 5 US dollars, 10 US dollars, or any amount not less than 5 US dollars. After a top-up the balance does not exceed 20 US dollars: a top-up that would take the balance above this number is not accepted, and the funds for it are not debited.

2.3. Payment is accepted by payment card through the payment service (Mono). Card details are entered on the secure page of the payment service; the Provider does not see or store them.

2.4. The currency of the prices is the US dollar. The amount to be paid in hryvnia is determined by the payment service at its own rate at the moment of payment.

3. When the Balance Is Credited

3.1. The balance is credited after the payment is confirmed by the payment service — usually within a few minutes.

3.2. If the funds have been debited but the balance is not credited within an hour, write to vasiliy.bogush@gmail.com, stating the account name, the date, the time and the amount of the payment.

4. How the Balance Is Debited

4.1. For each processed phrase, its price under clause 1.1 is debited from the balance.

4.2. If a phrase was not processed (an error of the Service), the funds for it are not debited from the balance, and those already debited are returned to the balance.

4.3. The expenses for phrases and the state of the balance are visible in the account history.

5. How the User Receives the Service

5.1. The service is provided exclusively in electronic form — delivery of goods, parcels and any physical shipments is not envisaged.

5.2. Access to the Service opens immediately after signing in with Google — any verified address; there are no lists and no invitations.

5.3. The service is considered provided at the moment when the Service has returned the result of processing the phrase. The result is immediately visible on the Service screen and in the history of passes.

5.4. After topping up the balance the User can write phrases at once: no additional confirmation or activation is required.

6. Payment Documents

6.1. After each payment the payment service sends an electronic receipt.

6.2. On a request to the address vasiliy.bogush@gmail.com the Provider provides a document on the services provided.

7. What to Do in Case of Failures

7.1. The processing of a phrase lasts from a few seconds to a few minutes. If the processing was interrupted, the Service shows this on the screen and suggests checking the result by the name of the pass.

7.2. If a repeated attempt does not process the phrase, write to vasiliy.bogush@gmail.com — the Provider answers within 5 business days.

8. Contacts

Other documents: Public Offer Agreement · Privacy Policy · Refunds · Contacts